Problem Solving



What is problem solving and what tools do we use?


Problem solving is about getting to the root cause (root cause analysis) of a problem so that it never occurs again.

Flow Chart


Stacks Image 61


Map sequence of steps and decisions into boxes and diamonds, with arrows showing the flow of the steps.

Make a process visible, find common ground in definitions.

Check Sheet

Stacks Image 65


Easy and efficient process to collect data.

Accurate and easily collect raw data.

Run Chart

Stacks Image 69


Display results of measure over time. A control chart is a run chart with upper and lower limits.

Shows performance in sequence of output over time.

Histogram

Stacks Image 73


Summarise output into frequency distribution. A bell curve is a bar chart showing natural distribution.

Reveals centring, variation, distribution, capacity and tolerances.

Pareto Chart

Stacks Image 77


Sorts output measures by category adding % of the whole as a cumulative reference.

Prime tool for prioritising.

Fishbone Diagram

Stacks Image 81


Displays issues stemming from broad categories to finer details.

Organises causes and effects.

Scatter Diagram

Stacks Image 85


Displays relationships between two different types of output measure.

Proves or disproves correlation.



Resources?




You will find a number of
resources to assist you in your understanding of lean - please feel free to browse our content and let us know if you require anything further.

Contact Us


Kaizenworld
Northwich
Cheshire
CW9 8LW

tel: +44 7307 193 258
email: [email protected]
twitter: @kaizenworld_com

We do not employ cookies across our site to gather your personal information. You can access our privacy policy here - Privacy Policy